Privacy Policy

At Kismet Dynamic Systems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ERP platform and related services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Register for our services or create an account
• Use our ERP platform and related features
• Contact our customer support
• Subscribe to marketing communications
• Participate in surveys or promotions

This information may include:

• Contact information (name, email address, phone number, business address)
• Account credentials
• Payment information
• Business information
• Transaction data
• Customer and inventory records you manage through our platform

We also automatically collect certain information when you use our services, including:

• Device information (IP address, browser type, operating system)
• Usage data (features accessed, buttons clicked, time spent on pages)
• Performance data (crash reports, diagnostics)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing your account
• Personalizing your experience
• Communicating with you about your account, updates, and new features
• Responding to your requests and support inquiries
• Marketing and promotional purposes (with your consent)
• Improving our services and developing new features
• Protecting our services and preventing fraud
• Complying with legal obligations

Data Sharing and Disclosure

We may share your information with:

• Service providers who help us deliver our services (payment processors, hosting providers, support services)
• Business partners with your consent
• Legal authorities when required by law or to protect our rights
• Professional advisors (lawyers, accountants, insurers)
• In connection with a business transaction (merger, acquisition, sale of assets)

We do not sell your personal information to third parties.

Your Data Protection Rights

Depending on your location, you may have rights regarding your personal information, including:

• Right to access the information we hold about you
• Right to rectify inaccurate information
• Right to erasure of your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, where privacy laws may be different. We ensure appropriate safeguards are in place to protect your information when transferred internationally, including the use of standard contractual clauses or other legally recognized transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our services. You can manage your cookie preferences through your browser settings, but note that disabling certain cookies may affect the functionality of our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kismet Dynamic Systems
Email: [email protected]
Address: 1100 Boul Crémazie E 8th Floor, Montreal, Quebec H2P 2X2